Watermanshop Customer Service

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How to register or login ?

1.Register on this site.
- Click the register link at the page upper left corner.
- Enter the requested fields in the next screen.
When you have done this the site is sending you an email
with a registration code.
(Ask trough the email form on the customer service page your
registration code when you do not received this email).

2.Login on this site.
-Click on the "login" link at the right upper left corner of the page and enter, when
asked, the registration code (you just received by email).
(You can check that you have logged in when your account name is
displayed in the upper left corner.)

Adjust text size and screen width.

You can adjust the text size and screen width.
On the page upper right there is the picture shown below.
When you click on a A, the text size will increase.
When you click on a right screen icon, the screen will be wider.

Rent an enamel kit.

If you want to try out this hobby or you wat to do a workshop
enamel, then you can rent an enamel kit.

The package can be compiled in consultation with me.
In this way you can experience this hobby without making to
much cost.

There is a complete kit for rent at €30
Send an email for more information.

Does this webshop has a quality mark ?

No !
There are lots of quality marks to rent for a webshop.
There are so many quality marks that it is almost impossible to choose one.
All these quality marks are asking a lot of money, and that must be earned back by the price of the goods.
That is the reasons why this webshop does not has a quality mark.

What are the shipping & handling cost?

There will be, depending of the weight and destination, shipping and handling cost calculated.
You can see the S&H cost specified in the cart and before you have to pay.

Notice that copper is heavy in weight and the enamel powder must be secure packed.
If you like you can collect your order at the shop.
You will save the S&H.

Are the enamel powders lead free ?

All the enamel powders are lead free.

How long does it take before I receive the order ?

The goods are send, depending when the payment is received),
between 3 and 6 days.
When urgent, and payment is received before 16:00 PM, then the
goods are send the same day.

Banks do not transfer money in weekends and holidays.
An average foreign transfer takes 3 work days.

Payment options.

At the checkout you get the following choices how to pay.

- With your own bank.
- With a PayPal account or credit card.

WITH YOUR OWN BANK
With this choice you get an email with the order you have made.
On this email you can read the necessary information to do the payment trough your own Internet bank.
The order will be send as soon as we received the payment.

WITH PAYPAL
With this choice you will be transferred to the PayPal Website where you can pay trough your PayPal account or with credit card.
You get a confirmation of payment and the order will be send.

Contact information

My name is Ton Hermes
If you need some urgent assistance you can call me or send a text message at the number mentioned below.

Address correspondence and office
watermanshop
Patrijzenhof 32
1742 BH Schagen
Netherlands

Contact email address info@watermanshop.com
Phone: (+031) 6 41 70 16 42
Chamber of Commerce no. 37163463
VAT no. NL082751092B01

Do you send orders to foreign countries ?

Goods are shipped all over the world.
Consider a possible increase in postage.
If so then you will get further information about it.

DO YOU WANT TO KNOW
HOW TO ENAMEL?
Enamel kiln
Take a workshop.
In one day, on a copper figure on your choice you’re enameling a piece of glass with wonderful colors.
Guaranteed you have that day an exciting experience and goes home with your own unique jewel.
The workshop takes 6 hour.
Go to the "WORKSHOPS" page for more information.
On the TESTIMONIALS page you can read how other people liked it.

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